Frequently Asked Questions

Don't hesitate to Contact Us if you have a question not listed above.

Can I get tickets stapled into books of 20 or other combinations?

Our standard tickets are grouped into books of 10, 25 or 50 but we can do other variations. Contact us and we will give you a quote based on the number of tickets per book you require.

Can I add a logo to the tickets?

Yes you can. Use the order form to upload your logo file. If you have specific instructions as to where on the ticket you would like it to be please specify in the "Raffle Tickets Contents" section of the order form.
Please note: Only high quality images should be used.

Can I upload multiple logos on the order form?

Currently, No. If you want to have more then 1 image on your ticket upload the first image using the order form, then add a comment in the "Extra Details" section saying you have other logos. We will contact you with instructions for sending us the remaining images.

Can I get tickets printed in colour?

Yes, there are some extra costs as shown on the Products & Prices page. Please note that "colour printing" refers to coloured text, logos and small pictures. This price doesn't refer to full page colour printing.

When will my order be delivered?

Standard orders are shipped within 3 days of your order confirmation. The majority of orders are dispatched in under 24 hours! Postage can take up to a week depending on where you live but is typically 1 to 3 days. We also send an email notification when we post your order so you know when to expect your order to arrive. We also provide an Express Post service for an extra fee.

Why do you charge GST now but didn't before?

Budget Raffle Tickets registered for GST as at 1/7/2008. Any order processed before this date didn't include GST. Any order processed after this date includes GST.

Can I see a ticket layout before printing?

We email you an order confirmation which has all of your order details (including a ticket layout) that you confirm before we start printing. If you require changes let us know and we will update the order confirmation and re-send it to you. We won't process your order until you are happy with all the details.

Can I get a discount for additional tickets?

Yes! We give a $25.00 discount (with a $65.00 minimum) for any additional order. Note: Only available if the ticket layout is identical.

Can I send you artwork in a PDF file or another format?

Yes! You can send your artwork in PDF format with the fonts converted to outline (we will then use the exact layout).

Our standard ticket size is 210mm x 74mm with a 5mm border and the perforation at 80mm from the left (our Large tickets are 210mm x 98mm with a 5mm border and perforation at 80mm).

Note: You can also send any other format like Microsoft Word, Publisher, PowerPoint or a JPEG and we will use that as a guide when designing your ticket layout.

Can I have other details except Name/Address/Phone on the ticket Stub?

Yes, we can use any details you like. Just add a note in the "Raffle Ticket Contents" section when ordering. Often people use email address instead of address.

What's the difference between a standard cover and a custom cover?

A standard cover is free and includes the organisation name, raffle name and logo as per the raffle ticket contents.

A custom cover costs $25.00 + GST and can include any information you require. We can also include the start and end raffle ticket number of each book or a consecutive "book number". We include a sample layout with your order confirmation that you may make as many changes to as you wish. Note: Custom covers are great ways to include instructions for raffle ticket sellers - e.g. "please return all money and tickets to the office by Friday 22nd November"